KMP Brand ® is a global company renowned for supplying high quality KMP Brand replacement diesel engine parts suitable for Caterpillar®, Cummins®, Detroit Diesel®, Fiat®, Iveco®, John Deere®, Komatsu®, NEF®, and Perkins® engines. In addition we stock quality parts suitable for the major agricultural brands; Massey Ferguson®, Ford New Holland®, Case IH®, John Deere® and Fiat®

All goods purchased and paid before 14:00 CST (excludes weekends and USA public holidays) will usually be dispatched the same day. Paid orders received after 14:00 CST will be dispatched the following business day. These dispatch times apply to all our listings unless otherwise stated.

Items will be delivered by the carrier of our choosing. It is advisable for all buyers to provide a contact telephone number that we can pass to the delivery company / agent to assist with delivery.

Deliveries to Alaska, Hawaii and other remote areas may be subject to slightly longer delivery time.

Unfortunately, because of our automated delivery process, we cannot change your shipping address or cancel once you have placed your order.

Goods delivered by courier will usually arrive between 9am and 5pm but delivery may be attempted outside of these hours.

If you are out when the courier arrives they will leave a card with contact number for you to call and arrange redelivery or attempt the following day and make a maximum of three attempts.

Terms and conditions of delivery: -

Risk in the goods will pass to you on delivery

Delivery times quoted can vary depending on stock availability and delivery location. We reserve the right to alter or amend delivery times in exceptional circumstances.

We will do everything possible to meet the delivery time specified. However, delivery times may occasionally be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

All KMP Brand ® replacement parts ("Parts") sold by KM Products Europe Ltd., KMP*USA Ltd. (“KMP”) are warranted to be free from defects in material and manufacture when correctly installed and operated under normal use and conditions in a properly serviced and maintained machine

CONDITIONS

This warranty is valid for eighteen months from the date of shipment or twelve months from the date of placement into service, whichever is the earlier. During this period "KMP" will, at its discretion, replace any Parts which are found upon its inspection to be defective in material or manufacture. Replacement Parts will be provided to the customer at a place of business of "KMP" or other establishment authorised by "KMP". The Warranty does not include labour to remove or replace parts.

LIMITATIONS

Fitting of "KMP" parts must be in accordance with the latest version of the OEM workshop and installation manuals. All lubricants, fuel and coolant used must be to the OEM specification.

"KMP" must be notified in writing by the customer of any Warranty claim. "KMP " reserves the right to examine every item that is subject to a claim under this Warranty and the right to examine any associate parts of the engine/machine plus any relevant documentation.

Parts that are subject to a claim under this Warranty must not be removed from the machine or returned to "KMP" until "KMP" issues written authorisation. Any parts authorised by "KMP" to be returned must be tagged with the "KMP" Returns Reference (RR) Number that has been issued by the "KMP" claims department.

"KMP" does not warrant any of its Parts that have been altered from the original specifications, misused, or damaged by accident or negligence or where the engine specification has been changed from the OEM standard (eg. increased power, non-standard fuel pump settings etc.).

This Warranty is provided solely to the direct customers of "KMP", whose accounts are not overdue, and not to any other party, and it is expressly in lieu of any other warranties, express or implied. "KMP" expressly disclaims any warranty of merchantability or fitness for a particular purpose. Remedies under this Warranty are expressly limited to replacement Parts as specified above. All other claims for loss arising out of the failure of any Part are excluded, including claims for direct or indirect economic or moral loss and special or consequential damages.

Any legal claims or procedures under this Warranty are to be adjudicated in the UK under the English law, and must be filed, through an English court.

Please contact our Customer Care team via the details on our contact page.

We will normally respond within 48 hours, however, during peak time’s response times may vary.